Website terms of use

Website, operator and scope

“The restaurant” or “the operator” means Ben Amataim Restaurant, Kibbutz Ramat Rachel, Jerusalem. The site provides information, a menu, hospitality options, an enquiry form and booking links. It currently has no shopping cart or payment-card checkout. These terms cover website activity; table and event bookings are also subject to the terms presented and agreed for that booking.

Acceptance and privacy choices

The website notice lets you review the documents and expressly accept these terms. Closing the notice, silence or scrolling is not recorded as express acceptance of the terms and does not change privacy preferences. Google and Meta measurement are on by default and can be switched off in privacy preferences. Optional-tool choices are separate from accepting the terms, and browsing is available without them. Submitting an enquiry requires separate authorisation to process its details.

Information, menu, prices and imagery

The restaurant aims to present accurate, current information. Ingredients, serving sizes, prices, hours and availability may change. Confirm relevant details with the team or booking system before a binding order. Atmospheric images and films include illustrative material alongside restaurant photographs and do not guarantee an exact appearance, layout or available dish. Published errors will be reviewed and corrected; this does not permit misleading information or reduce rights relating to a binding price or transaction.

Allergens, adjustments and kashrut

The kitchen is dairy and also prepares fish. Tell the team about allergies, sensitivities or dietary restrictions before ordering and ask about ingredients and cross-contact risks. A description, image or absence of an ingredient from a list does not establish that a dish is allergy-safe or prepared in an allergen-free environment. This does not reduce the restaurant’s legal duties. The restaurant reports mehadrin kosher certification under the Mateh Yehuda Rabbinate; the current certificate at the restaurant determines its validity and scope.

Table reservations through Ontopo

The reservation link opens Ontopo. Review the booking details, service terms, confirmation or payment requirements, and change and cancellation policy presented there. Following a link, choosing a date or sending a request does not itself confirm a reservation. Confirmation is the one issued through the booking process. Contact the restaurant before travelling if confirmation is missing or unclear.

Events and individual quotations

The event form is an enquiry only. A receipt message confirms technical delivery, not a date, space or price hold. Event planning, guest count, menu, hours, space, accessibility arrangements, deposits and change or cancellation terms will be set out in an individual quotation and agreement. Pricing is tailored to each event. A commitment arises only when the confirmation required by the quotation is completed, subject to law. Do not send payment details in the message field.

Changes and cancellations

Address change or cancellation requests to the restaurant or relevant booking channel using your confirmation details. You may also call the numbers in this document. A service channel does not replace a cancellation method that the law requires to be available. Fees, deadlines and refunds depend on the transaction, disclosed terms and applicable law, including special consumer rights where relevant. These terms introduce no new cancellation fee and do not remove a statutory cancellation or refund right.

Permitted and prohibited use

Use the site to obtain information, plan a visit and make good-faith enquiries. Provide details accurate to your knowledge and act for others only with authorisation. Do not impersonate others, flood forms, introduce harmful code, bypass safeguards, collect personal information without permission, infringe rights or disrupt the site. The restaurant may take proportionate protective measures against prohibited use, subject to users’ rights and the law.

Intellectual property and links

Rights in text, photographs, films, design, code, names and logos belong to their respective owners or are used under licence. Do not copy, distribute or exploit them commercially without appropriate permission, except as permitted by law. Ordinary links may be shared without misleading others or implying sponsorship. A link does not give the restaurant control over an external service or endorse all its content.

Availability and responsibility

Outages, maintenance, communication faults and device incompatibilities may occur. Continuous, error-free availability is not guaranteed. Call for information or assistance during a fault. The liability of the restaurant, its owners and those acting on its behalf is determined by law, the circumstances and causation; it does not automatically extend to every external party’s act. These terms do not exclude liability that cannot lawfully be limited, liability for misleading conduct, or duties concerning safety, privacy, accessibility and consumer rights.

Accessibility, enquiries and corrections

The accessibility statement describes adjustments, assistance and completed checks. Report incorrect information, faults or barriers to the restaurant, identifying the page and issue. Contacting us first can help resolve a problem but is not a condition for exercising a right or contacting an authority or court.

Applicable law, interpretation and updates

Israeli law governs website use, subject to mandatory rules that cannot be excluded. Jurisdiction is determined by law, without overriding venue protections for consumers. If a provision is invalid, separable provisions continue to apply. Hebrew and English editions are intended to express the same terms; contact us about discrepancies, without prejudice to law or a binding representation. Changes will carry an update date, will not retrospectively alter an existing transaction without a lawful basis or appropriate agreement, and do not constitute consent to a new use of personal information.

Contact and related documents

Contact the restaurant: 077-6702762 or 072-3975891. Event enquiries: 052-6700699. Address: Ben Amataim Restaurant, Kibbutz Ramat Rachel, Jerusalem, Israel.

The privacy policy explains information processing. The accessibility statement explains adjustments and assistance.